VPN for Windows: install and connect in 3 steps
Ben's VPN has one installer for every supported Windows release (Windows 7 SP1 to Windows 11). There is no file to choose. After installation, the first click on Connect opens the plans. The new guest account has no subscription yet.
Other systems: all downloads.
The same installer on every Windows release
The download above works on all of these releases. Their differences are covered on separate pages.
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VPN for Windows 11
Setup, sign-in and everyday use on Windows 11.
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VPN for Windows 10
Sign-in without a phone, and what to do when another VPN is active.
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VPN for Windows 8 and 8.1
Update errors, a lost laptop and what changes after an upgrade to Windows 10 or 11.
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VPN for Windows 7
The oldest Windows release that the installer supports.
Install and connect in 3 steps
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Start the installer
The app installs its own VPN adapter, which may need administrator rights. Confirm the Windows prompt if it appears.
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First-time setup
The app shows Welcome! and runs a first-time setup. The main screen then opens in a guest account for this PC.
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Click Connect
The plans come first, in the Buy Ben's VPN window. Your subscription may already be on another account. In that case, sign in from the same window: Already have a subscription? → Sign in to account.
Choosing a location connects you at once
The Location button under the card opens Change Location. With Fastest, the app selects a location close to you. Previous is the location you had before the current one. Every other location is in the list and in the Find location search.
The Automatically connect when changing location checkbox in the same window is on by default. While it is on, the app connects to each location you choose. If the VPN is already on, the app reconnects through the new location. With the checkbox cleared, the change applies the next time you click Connect. Without a subscription, the app only saves your choice.
3 problem cards the app can show on Windows
A failed connection opens a card with the name of the problem and the steps to try.
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Windows configuration problem
The VPN tunnel does not start. Antivirus software or a damaged system service is the most common cause. Start with the Reinstall service button on the card. If that does not help, pause the antivirus and install a fresh copy over the current one. Then restart the PC.
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VPN adapter problem
The problem is in the adapter that the app installed on this PC. Our servers and your subscription are fine. The card’s first step is Reinstall the VPN service. Reinstall the app if the problem remains.
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Update the app
The server sent connection settings that your version cannot read. Your subscription is not affected. Download the current installer from this page, run it and connect again.
Plans with no device limit
Plans bought in the Windows app are paid on our website. You can pay by Visa or Mastercard, or with cryptocurrency. The trial accepts card payment only and can be bought once.
Bonus months come with purchases on this site. Refunds follow our refund policy. Send the request within 14 days of payment.
Questions about the Windows app
Support 24/7: the chat on this site, Telegram @bensvpn and [email protected].
I bought a plan in the Windows app. Where do I manage or cancel it?
You manage and cancel it on the account page of our website. Payments from the Windows app go through the site. These plans are not in Windows settings or in an app store. The guest account of the app is tied to this PC. If the app still uses it, link an e-mail first under Account → Link e-mail.
How can I tell whether a problem is on my side or yours?
The About tab shows the current status of our systems. If the status there is fine, click Support chat on the same tab. Describe the problem to Support 24/7 in that chat.
The installer downloads slowly or not at all. Is there another source?
Use the mirror button next to the main download. It downloads the same installer from another storage.
Does the app keep running after I close its window?
The app keeps running in the tray, and the VPN stays connected. Right-click the tray icon and choose Open to see the window again. Quit in the same menu closes the app.
Start for 3 days, then decide
The trial costs $0.50 and opens all 187 countries and every app.
